Effective September 17, 2026

Privacy Policy

Resolved is operated by Kingdom Cleaning & Restoration LLC. This policy explains how we handle information for website visitors, subscribers, clients, employees, and authorized workspace users.

Information we collect

We collect account contact details, business information, subscription status, support communications, and information users enter into Resolved, such as customers, jobs, schedules, estimates, invoices, team records, messages, properties, and photos. Security logs may include device, browser, IP address, and sign-in activity.

How we use information

We use information to provide and secure the service, authenticate users, process subscriptions, send operational messages, support customers, prevent abuse, improve reliability, and comply with law. We do not sell personal information.

Service providers

Cloudflare supports hosting and data services, Stripe processes payments and billing, and Brevo delivers account and lifecycle email. These providers process information under their own terms and privacy commitments. Full card numbers are handled by Stripe and are not stored by Resolved.

Retention and security

We retain information while an account is active and as reasonably needed for support, security, legal, tax, employment-record, and dispute-resolution purposes. We use encrypted connections, isolated subscriber accounts, limited-access sessions, and provider-hosted payment pages. No online system can guarantee absolute security.

Your choices

Subscribers can download their account and workspace data or initiate permanent account deletion directly from the Privacy & account control section of the subscriber account page. A subscriber deletion request immediately locks the workspace and stops an active recurring subscription. We complete deletion within seven days and send confirmation by email. Client and employee portal users can download their data or permanently delete their account directly from their signed-in portal; deletion removes sign-in access and associated account data immediately. Transaction, tax, fraud-prevention, timekeeping, employment, safety, or dispute records may be retained only when and for as long as law or a legitimate legal obligation requires. You may also request correction of account information and opt out of non-essential marketing messages.

Contact

Send privacy questions to resolved@kcrllc.biz.