Effective September 15, 2026

Cancellation & Refund Policy

Canceling a subscription

You may cancel at any time through the Stripe billing portal in your Resolved subscriber account. Cancel before the renewal date to prevent the next charge. Access normally continues through the end of the current paid billing period.

Refunds

Subscription charges are generally non-refundable after a billing period begins, except where required by law or when Resolved confirms a billing error. If you believe a charge is incorrect, contact us promptly so we can review it.

Plan changes

Plan upgrades, downgrades, credits, and prorations are calculated by Stripe and shown before confirmation when applicable.

Payment disputes

Please contact resolved@kcrllc.biz before opening a payment dispute. We will review duplicate charges, unauthorized account activity, and service-access problems as quickly as practical.